Privacy Policy

Effective Date: 09/06/2025

This Privacy Policy explains how Anadear Estates Ltd (Company Number: 15527498) collects, uses, discloses, and protects your personal data when you visit our website or use our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are Anadear Estates Ltd, a property services company registered in England and Wales. Our registered office is at [Insert Business Address]. We are the “data controller” of your personal information under UK law.

2. What Information We Collect

Identity data (name, email address, phone number)
Contact details (address, postcode)
Property preferences and enquiry details
Technical data (IP address, browser type, pages viewed)
Any additional information you provide through contact forms or enquiries

3. How We Collect Your Information

Directly from you through website forms, emails, and phone calls
Automatically via cookies and analytics tools (see our Cookie Policy)
From third parties such as referencing or credit check agencies, with your consent

4. Why We Use Your Data

We use your data for the following purposes:

To respond to your enquiries or provide property-related services
To manage property sales, lettings, and viewings
To comply with legal obligations (e.g., anti-money laundering checks)
To send relevant updates, promotions, or newsletters if you have opted in
To monitor and improve our website and services

5. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases to process your data:

Your consent
Performance of a contract with you
Compliance with a legal obligation
Legitimate interests (e.g. improving services, marketing)

6. How We Share Your Data

We may share your data with:

Our trusted service providers (e.g., IT support, referencing agencies)
Professional advisers such as solicitors or accountants
Government bodies or regulators if required by law
Third parties involved in a property transaction you are party to

7. How We Protect Your Data

We use secure servers, firewalls, and encryption tools
Access to your personal data is limited to authorised personnel only
We review our data security regularly and follow industry best practices

8. Data Retention

We retain your personal data only as long as necessary for the purposes stated above or to comply with our legal obligations. Typically, property-related information is retained for up to 7 years after a transaction.

9. Your Data Protection Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data where applicable
Object to or restrict certain types of data processing
Withdraw consent where applicable
Lodge a complaint with the ICO (Information Commissioner’s Office): https://ico.org.uk

10. Cookies

We use cookies and similar technologies to enhance your experience and analyse website traffic. For more details, see our Cookie Policy.

11. Changes to This Policy

We may update this policy occasionally. The most current version will always be available on our website with the effective date noted at the top.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Anadear Estates Ltd
Company Number: 15527498